The plural of anecdote is not ‘data’
– my favourite take-away quote from UX conversations with fffunction yesterday.
I had a great meeting yesterday with Adam Robertson, Director of fffunction, and Daren Dancey of MMU (additional members of the fffunction team dropped-in on Skype, too). We chewed over project-management, and began to work out some of the tricky co-dependencies between MMU’s and fffunction’s tasks (particularly API and database requirements), with the aim that everything is completed on time, and there’s never a situation where two parties are looking at each other saying, ‘I thought you were supposed to be doing that bit.’
We’re going to use PivotalTracker to project-manage the fine-detail stuff (I’ve not used it before, but it looks great), so everyone can keep track of even the smallest of goals and, later, bug-fixes. On our last project, LitNav, we used a spreadsheet in Googledocs to keep on top of this, which was fool-proof enough, but a bit fiddly and arduous. PivotalTracker anticipates the kinds of tasks you’ll need to complete (‘stories’ in their nomenclature) in a tech project, and provides ready-to-use templates. I’ll let you know how I get on with it.
As part of the co-design process, we’ll be holding a design jam in September, with a small group (6-8 people) who correspond with the MacGuffin user-personas (writers, readers, a bookseller, a librarian, and so on).
We want to involve potential users of MacGuffin in working out the functionality. Basically asking them, ‘What do you want it to do?’
Some key questions are:
1) What should MacGuffin look like?
2) How would you use the hash-tagging, and what should that look and feel like?
3) Would you be okay with recording and uploading the audio? Would this put you off? What would help you get over this?
4) What analytics do you think you’d use?
5) What kind of social media interaction would be good, and what would put you off?
I’m hopeful that we’re going to get some sketching done, too. E.g. what are the key interactions, and how should these look and feel?
It’s true that the plural of anecdote isn’t ‘data’, so we’ll use things like follow-up surveys to find out about a larger sample size of potential MacGuffin users: what they like and dislike, and their day-to-day behaviour. This should help us understand more about how MacGuffin should look and feel and function, and about how we’re going reach potential MacGuffin users, come launch in June 2015.